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  1. Remove Cache Entries (DocumentCache) - Free Sup...

    Hi Support, In v2.18, there is a method called "RemoveOldEntries" under DocumentCache class. This method used to clean old cache entities. We are not able to locate this method for v3.0, could you p…...May 23, 2016, 9:05am 3 The issues you have found earlier (filed...logged a feature request in our Issue Tracking System as VIEWERNET-459...

    forum.groupdocs.com/t/remove-cache-entries-docu...
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  2. Unable to open potm file after redaction - Free...

    Hi Team, The .potm files are not opening in MS office after redacted by Groupdocs.Redaction java SDK. Below is the sample code to test. I will share the file sample in private. @Test void supp() throws Exceptio…...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): REDACTIONJAVA-246 You...

    forum.groupdocs.com/t/unable-to-open-potm-file-...
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  3. Various Conversion Failures - Free Support Foru...

    Hello, I am getting some conversion errors with various documents in .NET 9. You can find these in the attached .zip files. Interestingly the .csv file works on your free online converter, but the e-mail does not. Pac…...Moreover, please share the issue/error details. rthomas95 April...new ticket(s) in our internal issue tracking system and will deliver...

    forum.groupdocs.com/t/various-conversion-failur...
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  4. .NET 9 - Cannot convert image - Free Support Fo...

    Using GroupDocs.Conversion 25.4.0 in .NET 9 the attached image fails to convert with the following error. img_0444.jpg (180.9 KB) I’m also not sure why this has uploaded as .jpg it should be a .png GroupDocs.Conversi…... 10:30am 2 @rthomas95 This issue is reproduced at our end. Therefore...new ticket(s) in our internal issue tracking system and will deliver...

    forum.groupdocs.com/t/net-9-cannot-convert-imag...
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  5. How do I set FontDirectories in GroupDocs.Conve...

    In a previous version (22.1) I was setting the FontDirectories of the ConvertSettings object. Trying to upgrade to 24.2, this now looks like a read-only property and throws an error. How can I set this so I can use cus…...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): CONVERSIONNET-6717 You...

    forum.groupdocs.com/t/how-do-i-set-fontdirector...
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  6. Releasing the Hotfix of GroupDocs.Viewer for .NET

    GroupDocs.Viewer for .NET 18.8.1 is a hotfix release that resolves the Issue of getting the first page filled with black color when rendering PDF document. We recommend you to use the this latest version for an improved rendering of PDF documents. Bug FixesFollowing Issue is fixed in this hotfix release. First page is filled with black color when rendering PDF document API ResourcesWe have a few channels and resources for you to download, learn, try and get technical support on GroupDocs....hotfix release that resolves the issue of getting the first page filled...documents. Bug FixesFollowing issue is fixed in this hotfix release...

    blog.groupdocs.com/viewer/releasing-the-hotfix-...
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  7. GroupDocs Conversion with .net framework 4.7.2 ...

    I am updating Groupdocs.conversion to 25.1 version but it has a folder structure in my package folder like → GroupDocs.Conversion.25.1.0\lib\net6.0 and I am getting error on my project that targets .net framework 4.7.2 …...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): CONVERSIONNET-7510 You...

    forum.groupdocs.com/t/groupdocs-conversion-with...
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  8. No differences are detected in header when head...

    Hello! We have two documents with some numbers in the header. Document 1 has “123” and document 2 has “456”. Both documents also have the same field code in the header. Here are the documents: 113.docx (20.9 KB) 213.…...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): COMPARISONNET-4339 You...

    forum.groupdocs.com/t/no-differences-are-detect...
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  9. NullPointerException on Linux systems triggered...

    Following previous advice from support, we have packaged the groupdocs modules in a standalone Java app, the main goal being to avoid crashing the app server when document conversion crashes. We have recently fount that…...To help us investigate this issue, could you please share the...will allow us to reproduce the issue in our environment and perform...

    forum.groupdocs.com/t/nullpointerexception-on-l...
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  10. NullReferenceException when extracting PDF file...

    Hello, We are getting an exception when extractor some PDF files… System.NullReferenceException: Object reference not set to an instance of an object.\r\n at Aspose.Pdf.Facades.PdfExtractor.GetAttachNames()\r\n at …...and potentially resolve the issue: Check the PDF File : Ensure...can help you identify if the issue is with specific files or a...

    forum.groupdocs.com/t/nullreferenceexception-wh...
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