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  1. Technical Support | GroupDocs

    Get comprehensive technical support for GroupDocs.Total for Java. Access free support through our forum or paid support via helpdesk. Learn how to report Issues, request features, and get assistance from our development team....Extended support hours Priority issue resolution Paid Consulting We...similar issues Reporting Issues When reporting an issue, include:...

    docs.groupdocs.com/total/java/technical-support/
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  2. Missing whitespaces after conversion from PDF t...

    Converting the attached file to HTML, causes all whitespaces to disappear. PDF to HTML missing whitespaces.zip (156.5 KB) We were using the Viewer from GroupDocs.Total for .NET package 25.2. HtmlViewOptions.ForEmbedde…...please take a look at this issue? denisgvardionov April 18, 2025...@Clemens_Pestuka We have reproduced the issue with missing whitespaces between...

    forum.groupdocs.com/t/missing-whitespaces-after...
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  3. Launching Servlet based Front-end of GroupDocs....

    The GroupDocs team is excitedly announcing the GroupDocs.Annotation Frontend for the Java Servlets developers. The purpose behind this release is to expedite the developers to understand the implementation of GroupDocs.Annotation or write their own document Annotation Application using GroupDocs.Annotation for Java 3.x.. It is an alpha release of the project but most important functionalities have been implemented in this release. GroupDocs users are free to customize and enhance the application by their own....the following ways: # Find an issue or an idea of new feature –...Find an issue or an idea of new feature – create an issue in the...

    blog.groupdocs.com/annotation/servlet-based-fro...
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  4. Releasing the Hotfix - GroupDocs.Viewer for .NE...

    We have always been improving our APIs to meet the requirements of our customers. Therefore, we are pleased to announce the release of GroupDocs.Viewer for .NET 18.6.1. This is a hotfix release that contains the fix of the Issue of getting black images when rendering PDF documents. Bug FixesFollowing Issue is fixed in this hotfix release. Black output image when rendering PDF document Related Links and ResourcesWe have a few channels and resources for you to download, learn, try and get technical support on our document viewer API....that contains the fix of the issue of getting black images when...documents. Bug FixesFollowing issue is fixed in this hotfix release...

    blog.groupdocs.com/viewer/releasing-the-hotfix-...
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  5. DPI setting ignored when converting MSG to PDF ...

    Hello, Converting the attached MSG file to PDF, creates a document with as size of 10.42 x 14.74 inch, according to Adobe Reader. image.png (66.0 KB) With the specified 750 x 1061 pixels at the default 96 dpi, that sh…... Can you please check that issue? Here is some sample MSG, but...seems that you are experiencing issues with the DPI setting being...

    forum.groupdocs.com/t/dpi-setting-ignored-when-...
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  6. Viewer blurs pdf - Free Support Forum - groupdo...

    We use the groupdoc viewer in wordpress. We see that it seems that groupdoc blurs the pdf to a lower resolution, then what i see in adobe. What could be the solution?...Hello, To help you with this issue, we will need example of your...team will resolve the issue. When this issue will be resolved you...

    forum.groupdocs.com/t/viewer-blurs-pdf/2243
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  7. Get error when using metadata jar in fat jar - ...

    Hi Yuriy, Thanks for your sugggestion. I tried to use shade plugin in Maven to rename classes. But it still doesn’t work for me. The error message : “Caused by: java.lang.NoClassDefFoundError: Could not initialize class…...@dngl250326 To better understand the issue, could you share more details...DOCX file that reproduces the issue. This will help us investigate...

    forum.groupdocs.com/t/get-error-when-using-meta...
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  8. ArgumentException: MaxValue can't be less than ...

    Hello, We got the following exception for a few PDF files: System.ArgumentException: MaxValue can't be less than StartValue\r\n at \u0002\u0018\u0005..ctor(PdfExtractor \u0002, Encoding \u0003, Nullable`1 \u0005)\r\n…...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): SEARCHNET-3518 You can...

    forum.groupdocs.com/t/argumentexception-maxvalu...
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  9. RTF/DOC to DOCX conversion - Free Support Forum...

    Hello!) I meet the following problem using GroupDocs.Conversion for RTF/DOC to DOCX conversion: the converted file content looks like encoded byte array instead of the readable text as in the source file: Here is my co…...2 @atsar0621 To resolve the issue of the converted DOCX file displaying...you continue to experience issues, it may be worth checking if...

    forum.groupdocs.com/t/rtf-doc-to-docx-conversio...
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  10. Indexing a specific PDF file leads to 100% RAM ...

    Hi, We ran into a problem when indexing the following file: SEPA_ZvFormate_de-5.pdf (1.1 MB) When starting the indexing for only 1 folder with this 1 file in it, the RAM usage increases further and further (over 50 GB…...2024, 10:50am 2 @jamsharp This issue is reproduced at our end. Therefore...new ticket(s) in our internal issue tracking system and will deliver...

    forum.groupdocs.com/t/indexing-a-specific-pdf-f...
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