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  1. Technical Support | GroupDocs

    GroupDocs.Editor for .NET provides free technical support available to all users. Please report your question, Issue, or feature request using GroupDocs Free Support Forum....version before reporting an issue. See to find out about the latest...Reference before reporting an issue – perhaps your question has...

    docs.groupdocs.com/editor/net/technical-support/
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  2. The headers and footer of my documents gets rem...

    Hi Atir, You can ignore this now. I have figured it out... I got a similar issue where the headers and footer...and we’ll investigate this issue at our end: Your merger code...

    forum.groupdocs.com/t/the-headers-and-footer-of...
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  3. Word table columns shrink with GroupDocs.Editor...

    Hello, I’ve integrated the GroupDocs Editor into our project to enable online editing of Word documents. Here’s how it works: we upload a Word file, which is then converted into HTML using the GroupDocs Editor. Subseque…...However, we’re encountering an issue with documents containing tables...sample application using that issue could be reproduced at our end...

    forum.groupdocs.com/t/word-table-columns-shrink...
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  4. "Tick" Symbol in Wingdings is not getting conve...

    We are encountering an Issue with the “Tick” symbol in the Wingdings font. When converting to PDF using GroupDocs, the “Tick” symbol is replaced with a hollow box. For your reference, I have attached the original DOCX f…...8:42am 1 We are encountering an issue with the “Tick” symbol in the...pdf (21.4 KB) Wingsdings Font issue while converting word to pdf...

    forum.groupdocs.com/t/tick-symbol-in-wingdings-...
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  5. Groupdocs viewer (8.1.3) - Problems with print ...

    Hi, Please find below Issues observed on 8.1.3. These are related to the print loader popup that indicates no of pages loaded. Popup stuck at “Loading 2 of 180 pages” when PreloadPages = 1. To reproduce - just click …...6:38am 1 Hi, Please find below issues observed on 8.1.3. These are...be easily reproducible. The issues may be there on older version...

    forum.groupdocs.com/t/groupdocs-viewer-8-1-3-pr...
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  6. Groupdocs convert file to pdf very slow - Free ...

    Hi, I used Groupdocs Total SDK .NET, I have license with this. I use API in Convert SDK and used code in demo to convert file to pdf, is very slow. It take medium to 7 - 10s with docx have one page, only text. But this …...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): TOTALNET-237 You can...

    forum.groupdocs.com/t/groupdocs-convert-file-to...
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  7. GroupDocs.Conversion distorts resulting image o...

    We have an Issue with GroupDocs.Conversion on Ubuntu (we use Ubuntu 22.04.5 LTS). We use GroupDocs.Conversion for .NET 25.2.1. The input file is a .potx file. The desired output format is PNG. I can provide the file up…... 2025, 6:43pm 1 We have an issue with GroupDocs.Conversion on...seems you are experiencing an issue with the conversion of a .potx...

    forum.groupdocs.com/t/groupdocs-conversion-dist...
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  8. GroupDocs.Total.NETFramework 25.9 is 40MB large...

    Based on the GroupDocs.Total 25.9 change log, it is supposed to be smaller than 25.8 with the removal of GroupDocs.Classification. However, the GroupDocs.Total.DLL is actually 40MB larger than the previous 25.8 version. …...new ticket(s) in our internal issue tracking system and will deliver...in Free Support Policies . Issue ID(s): TOTALNET-318 You can...

    forum.groupdocs.com/t/groupdocs-total-netframew...
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  9. PDF file displayed incorrectly, with letters ch...

    errorView02.jpg (136.8 KB) errorView01.jpg (146.0 KB) HNM2023000003797.pdf (73.4 KB) AAA2023001744577.pdf (76.5 KB) Hi, When we try to view these documents on viewer tool, we’ve seen some problems on line and letter…...This is likely a font-related issue. Unfortunately, I have failed...failed to reproduce this issue locally on Windows and in Docker with...

    forum.groupdocs.com/t/pdf-file-displayed-incorr...
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  10. Unable to convert eml to pdf using 24.8 with ec...

    Local testing works fine on Windows 11. However, when I attempt to test groupdocs 24.8 with a eclipse-temurin:17-jre-jammy base image it just hangs and never converts the eml to pdf. Based on the threads, it looks like…...seems that you are experiencing issues with converting EML files to...Windows 11 setup. The hanging issue during conversion may be related...

    forum.groupdocs.com/t/unable-to-convert-eml-to-...
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